We achieve quality throughout our organization by living our values. We define quality as consistently delivering products and services that meet customer’s as well as other applicable requirements and expectations.
We will ensure improvement of our quality performance through:
- Customer trust
- Committed leadership on all levels taking accountability for delivering quality results
- Established and managed processes with clearly defined ownership, roles, responsibility and interfaces
- Ensuring compliance with and continuous improvement of our Operating System
- Learning by experience and preventing recurrence of nonconformities
