Job Title: Lead Service Support Engineer (Software/Data) – Onshore
Be part of a Rapidly Growing Business and Operational Services Team
The ever-changing landscape of the energy industry is moving us in new and exciting directions, and we are looking for innovative, talented, and driven individua’s to join or team. Our Energy business provides intelligent and connected products and technologies to monitor and control our energy assets. We provide customers with the peace of mind needed to improve their operations reliably and efficiently. Our team provides valuable services to the business and the customer in the ever changing and fast-growing sector.
As a member of the Rapid Response Support team, customer satisfaction and issue resolution are our main priority, this role will be exposed to all areas of the business as we not only provide support externally but also internally. In this role you will be expected to lead the development and integration of the companies new CRM applications, along with analytical responsibilities as we support our real time operations center. In addition, you will be responsible for managing and growing or Remote Service capabilities, while executing customer orders. Our team provides valuable technical support to our customers which allows them to minimize or negate any operational or equipment downtime.
You will be responsible for:
The Good Stuff
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.
HMH is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.